Skip To Main Content

Report an Absence

Attendance will continue to be tracked through SchoolMessenger. Parents should report all absences, late arrivals and early departures through the app. If your student is called in ill and exhibiting symptoms that may be COVID-related, our nursing staff may follow up to gain additional information.

If you have any issues reporting an absence, email Hillview’s attendance clerk, Carolina Flores at


Ways to Report an Absence

Via SchoolMessenger App

  1. Provide your email address to the school.
  2. Get the app from the Apple App Store or Google Play Store.
  3. Tap Sign Up to create your account.
  4. Select Attendance from the menu, and then select Report an Absence.

Via SchoolMessenger Website

  1. Provide your email address to the school.
  2. Go to the SchoolMessenger website.
  3. Click Sign Up to create your account.
  4. Select Attendance from the menu, then select "Report an Absence"

Interactive Toll-free Phone

  1. Call the toll-free, interactive telephone system (844-290-7698) using a phone number you have on record with the district to identify you as a parent/guardian. 
  2. Follow the instructions to report an absence.

Reporting an Absence

At Hillview, safety is always one of our top priorities. Part of ensuring student safety is knowing that all of our students have arrived to school and are accounted for. To enhance our existing absence-checking procedure and verify student attendance more quickly through a system called SafeArrival. 


What is SafeArrival?

SafeArrival is an absence management system within the SchoolMessenger app that improves student safety and makes it easy for you to let the school know about your child’s absence. You are asked to report your child’s absence in advance whenever possible using one of three convenient methods listed above.


Why do I need a SchoolMessenger app account?

A SchoolMessenger app account is not required to use the toll-free phone line to report absences. However, we strongly recommend that you provide your email address to the school and set up your SchoolMessenger app account. This allows you to review and update absences, review your contact information and communication preferences and more.

Please see related SchoolMessenger app documentation for setting up your account, resetting your password, reviewing contact information, and specifying communication preferences. Once you have set up your account, choose ATTENDANCE from the menu.

If you cannot set up your account, you do not see the ATTENDANCE option, or you do not see your child(ren) listed in your account, please contact the school directly to check that your correct email address is associated with your child(ren).


SafeArrival FAQ’s

SafeArrival for Families FAQ - English

SafeArrival for Families FAQ - Spanish